Description
The Custodian will be responsible for the overall cleanliness and light maintenance of all Pink Jeep Tours buildings and facilities to ensure a positive company image for our guests and demonstrate workplace pride. Responsibilities include cleaning offices, restrooms, sweeping walkways, landscaping, painting, changing air filters/light bulbs and other light maintenance duties as needed.

Qualifications

• H.S. Diploma or equivalent
• Good Driving Record (MVR Report required)
• Janitorial experience
• Some landscaping or light maintenance background preferred
• Basic computer skills a plus
• Good communication skills
• Good judgment and problem-solving skills
• Team player that is self-motivated and takes initiative

WOULD YOU LIKE TO SELL LASTING MEMORIES? ARE YOU A GREAT COMMUNICATOR?

We are seeking Call Center Representatives to take incoming calls from around the world educating customers about our tours, completing the tour booking process. This position requires sales and customer service experience (preferably in the tourism/hospitality industry; preferred candidates also have previous call center experience); great communication skills – Bilingual a plus (Spanish preferred); must have quick computer navigation and data entry skills; and proficiency in social media usage and MS Office Suite.

This full-time position requires working weekends and holidays.

Candidates must be available for the following –

• Variety of days and shifts up to 5 days/week
• Holidays
• Saturdays/Sundays

We offer more than just fun and memories at Pink Jeep Tours. Team members have advancement opportunities and a benefits package including:

• Paid Sick Time
• 401K Savings Plan w/company match
• Complimentary Jeep Tours
• And more…

Join our talented team that delivers unparalleled customer service and experiences that are remembered for a lifetime. Share your expertise, skill and commitment to excellence with us and be a part of the Pink Jeep Tours team.

The Shuttle Driver position is focused on providing excellent customer satisfaction in a dynamic tourism environment. The Shuttle Driver will safely provide transportation to and from Sedona resorts to the Pink Jeep Plaza for customers taking a tour. This position will also be responsible for miscellaneous office errands and general assistance to internal staff, including managers, Service Center, Reservations, Guides, Cafe and Store.

Do you love Coffee and have great People Skills? Come work for a Company that sells FUN!

Pink Jeep Tours is seeking a part-time Barista for The Pink Java Cafe to serve coffee drinks, smoothies, pastries, sandwiches and more in a fun and fast-paced team environment. We are looking for friendly people with great conversational skills to join our team serving locals and customers from around the world. Preferred candidates will have a Food Handlers card and Barista experience, but will train.

Barista candidates must be available for the following: 

• Saturdays and Sundays
• Holiday flexibility
• 6 to 8-hour shifts
• Must be able to stand for up to 8 hours per day
• Must be able to lift up to 30 lbs overhead

We offer more than just fun and memories at Pink Jeep Tours. Our part-time team members have advancement opportunities and a benefits package including: 

• 401 (K) Savings Plan
• Complimentary Jeep Tours
• Retail Store Discounts

Join our talented team that delivers unparalleled customer service and experiences that are remembered for a lifetime. Share your expertise, skills and commitment to excellence with us, and be a part of the Pink Jeep Tours team.

Looking for a new adventure? Join Pink Jeep Tours at the Grand Canyon! We are looking for fun and friendly people to promote and sell tours to walk-in customers, coordinate tour logistics, and support the day-to-day operations.

Pink Jeep Tours has been thrilling visitors as the premier off-road excursion company in the Southwest for more than 60 years. The first Jeep tour operator in the United States, the company was founded in Sedona, Arizona in 1960 and has since become known for its “must do” rugged adventure tours through Sedona’s Red Rock Country, the Grand Canyon, and Las Vegas.

We are hiring for full-time year round, and full-time seasonal positions.

Company housing is available on a PT or FT basis. Round trip commuter van transportation is also available for people living along route between Flagstaff and Tusayan.

Responsibilities and Duties

Assisting people from all over the world with questions

Educating and selling of Jeep tours

Booking reservations and coordinating tour logistics

Assisting Tour Guides and customers with jeep loading and tour preparation

Other administrative tasks that support day to day operations

Qualifications and Skills

Professional, friendly, and helpful demeanor

Excellent customer service and communication skills

Sales experience is helpful

Strong data entry skills, multi-tasking abilities, and attention to detail

Work well in a team environment

Benefits

Great pay

Paid Sick Time

401(k) Plan w/company match

Complimentary tours at all locations

Paid Vacation and Insurance benefits for full-time regular employees

Seasonal employees are eligible for insurance and paid vacation upon converting to regular positions

Description

Tour Guide position in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures.

Responsibilities

• Basic understanding of the guide position.
• Able to perform the following Guide fundamentals in a satisfactory manner:
  • Conducts tours in a professional manner
  • Skilled driving on and off road
  • General understanding of our permits and operating plan
  • General understanding/working knowledge of tour scheduling and tour rotation
  • Reads and follows manifest to insure tour type and accuracy
  • Presents information on all tours: Local history, geology, USFS, plants and animals
  • Assists customers in and out of the jeep.
• Reviews/Refreshes knowledge from training and pursues ongoing learning and education
• Professional and effective communication across departments to insure maximum tour efficiency.
• Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management.
• Maintains an average to above average attendance record.
• Respects and follows company policies and procedures.
• Takes constructive feedback in a respectful manner and applies it.
• Be available to work up to 12 hours/day with up to 10 hours of tour time.
• Consistently and carefully inspects, operates, and cleans their Jeeps – repetitive motion involves: climbing in and out of the jeep, reaching overhead and across at chest level.
• Maintain efficient, daily contact and adequate radio communicationwith the reservation staff to assure timely tour departures and accurate Jeep assignments.
• Safely operates the Jeep through challenging city traffic, varied Forest Service terrain, in all types of weather conditions, while crafting entertaining and informative tours.

Key Metrics

• Internal and External Customer satisfaction: Pink Listens, comments/feedback.
• Reliability/availability – good attendance record, willing to work extra shifts during peak times
• Quality of tour: driving skills, knowledge of the resources, fun.
• Safety – follows all SMITH guidelines and has a good safety record.
• Ongoing educational pursuits to enhance interpretive and informational skills.

Qualifications & Essential Requirements

• Effective communication skills: energetic, outgoing, entertaining speaker.
• Team player that is self-motivated and takes initiative.
• Good judgment and problem solving skills.
• Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology.
• Able to endure weather extremes in a physical-oriented job.
• Defensive driving skills and a drivers license clear of major moving violations.
• Frequent bouncing up and down in the driver’s seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks – for up to 10 hrs/day. (Ruggedness varies by location). Grand Canyon Tour Guides do mostly pavement tours.
• Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures. Able to conduct hiking tours.
• Must be able to speak and hear clearly to provide quality customer service.
• CPR/First Aid certified and so should be able to remain calm and effective when dealing with medical emergencies encountered.

Description

Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their vehicle in compliance with all Laws, Regulations, and Company Policies and Procedures.

Responsibilities

• Able to perform the following Guide fundamentals in a satisfactory manner:
• Conducts tours in an engaging and professional manner
• Skilled driving on and off road
• General understanding of our permits and operating plan
• General understanding/working knowledge of tour scheduling and tour rotation
• Reads and follows manifest to ensure tour type and accuracy
• Presents information on all tours: Local history, geology, USFS, plants and animals
• Assists customers in and out of the jeep and demonstrates concern for their safety.
• Reviews/Refreshes knowledge from training and pursues ongoing learning and education
• Professional and effective communication across departments to ensure maximum tour efficiency.
• Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management.
• Maintains an average to above average attendance record.
• Respects and follows company policies and procedures.
• Takes constructive feedback in a respectful manner and applies it.
• Is available to work up to 12 hours/day with up to 10 hours of tour time.
• Consistently and carefully inspects, operates, and cleans their vehicles – repetitive motion involves: climbing in and out of the vehicle, reaching overhead and across at chest level.
• Maintain efficient, daily contact and adequate communication with the reservation staff to assure timely tour departures and accurate Jeep assignments.
• Safely operates the vehicle while crafting entertaining and informative tours.

Key Metrics

• Internal and External Customer satisfaction: Pink Listens, comments/feedback.
• Reliability/availability – good attendance record, willing to work extra shifts during peak times
• Quality of tour: driving skills, knowledge of the resources, fun.
• Safety – follows all SMITH guidelines and has a good safety record.
• Ongoing educational pursuits to enhance interpretive and informational skills.

Qualifications & Essential Requirements

• Effective communication skills: energetic, outgoing, entertaining speaker.
• Team player that is self-motivated and takes initiative.
• Good judgment and problem-solving skills.
• Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology.
• Able to endure weather extremes in a physical-oriented job.
• Defensive driving skills and a drivers license clear of major moving violations.
• Frequent bouncing up and down in the driver’s seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks – for up to 10 hrs/day. (Ruggedness varies by location). Las Vegas Tour Guides do mostly pavement tours.
• Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures. Able to conduct hiking tours.
• Must be able to speak and hear clearly to provide quality customer service.
• CPR/First Aid certified and so should be able to remain calm and effective when dealing with medical emergencies encountered.

Do you enjoy driving and connecting with people? Become a Shuttle Driver with Pink Jeep Tours!

We are looking for professional and fun candidates with excellent customer service skills to safely provide transportation to and from local hotels and resorts for our tour customers. This is a moderately physical position that may include light cleaning and maintenance of the vehicle and property, daily vehicle inspection, and some errand running. Part - time positions available 20-30 hours per week.

Must be at least 25 years of age, have good driving record, and able to pass a DOT physical.

Pink Jeep Tours is looking for dynamic, fun, safety- minded and self-motivated individuals with exceptional customer service and communication skills to conduct tours in the Smoky Mountains. Our Tour Guides bring the experience to life by providing a fun and informative tour with a focus on customer comfort and safety, while delivering information on natural and historical resources in a meaningful way. Our Guides are safety-minded: inspecting and operating the vehicles on the highways and park service roads in compliance with all laws, regulations, and company procedures. Part-time, full-time and seasonal positions available.

Paid training starts soon and lasts approximately 3 weeks.

Qualifications and Experience

• 25 years of age or older with an excellent driving record
• Must pass a DOT physical
• Able to conduct tours for up to 10 hours per day, and walk to various scenic points of interest throughout the day
• Experience with guiding, educating, sales, or customer service preferred
• Demonstrate a passion for the outdoors and sharing the area’s beauty and history
• Energetic, enthusiastic and able to converse with a wide variety of people from all over the world

Compensation & Benefits

• Hourly rate of pay plus gratuities
• Full-time benefits package includes 2 medical and 2 dental plans, vision plan, life insurance, 401(k) with match, paid time off, and complimentary tours at all locations.
• Part-time benefits include Paid Sick Time, 401(k) match and complimentary tours