DO YOU LIKE PEOPLE AND SELLING FUN AND ADVENTURE? JOIN OUR TEAM!

Pink Jeep Tours is seeking a Customer Service Representative for our Uptown Sedona location. In this fun, fast paced environment, you will assist customers from all over the world with reservation check-in, payment processing, and education and selling of our product offerings. This position requires excellent customer service, sales, and tour and vehicle scheduling abilities. We are seeking professional, outgoing, helpful, and friendly candidates, with great people skills; Must be comfortable in a soft sales environment; and have proficient computer and data entry skills.

CUSTOMER SERVICE REP CANDIDATES MUST BE AVAILABLE FOR THE FOLLOWING:

• At least one Weekend Day
• Holiday flexibility
• A variety of shifts between 6am and 9pm

*Up to 10 hours per day – 4 days per week

We offer more than just fun and memories at Pink Jeep Tours. Our Full-Time team members have advancement opportunities, and a benefits package including:

• Medical, Dental, Vision
• 401(K) Savings Plan w/Company Match
• Complimentary Jeep Tours
• and more...

Join our talented team that delivers unparalleled customer service and experiences that are remembered for a lifetime. Share your expertise, skill and commitment to excellence with us and be a part of the Pink Jeep Tours team.

PINK JEEP TOURS is now hiring a Full Time Shuttle Driver for our Sedona location!

Do you love to drive and love people? Become a Shuttle Driver with Pink Jeep Tours! We are looking for professional, enthusiastic, candidates with excellent customer service skills to safely provide transportation to and from Sedona resorts for our tour customers. This is a physically oriented position that also includes cleaning, light maintenance, delivery responsibilities to a variety of departments, and daily vehicle checks and cleaning. Candidates must have great people and communication skills, multi-tasking abilities, good judgment, and attention to detail.

Shuttle Driver Position Requirements:

Must be at least 25 years of age

Must have a good driving record

Must be able to pass a DOT physical

Must be able to move for up to 11 hours per day

Must be able to lift up to 40lbs

Schedule requires 4 days/week up to 10 hours/day.

Hours fluctuate between 32-40 hours per week

Weekends & holidays are generally required

We offer more than just fun and memories at Pink Jeep Tours. Full-time team members have advancement opportunities, and a benefits package including:

Medical, Dental, Vision

401K Savings Plan w/company match

Complimentary Jeep Tours

Retail Shop Discounts

Join our talented Pink Jeep Tours team that delivers unparalleled customer service and experiences that are remembered for a lifetime. Share your expertise, skill, and commitment to excellence with us and be a part of the Pink Jeep Tours team!

The Store Associate learns and assists with all merchandise store operations, including sales, opening or closing paperwork and accountability, creative merchandising and display, stock rotation, receiving, inventory control, and promoting a positive fun team environment.

Description

Tour Guide position in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures.

Responsibilities

• Basic understanding of the guide position.
• Able to perform the following Guide fundamentals in a satisfactory manner:
  • Conducts tours in a professional manner
  • Skilled driving on and off road
  • General understanding of our permits and operating plan
  • General understanding/working knowledge of tour scheduling and tour rotation
  • Reads and follows manifest to insure tour type and accuracy
  • Presents information on all tours: Local history, geology, USFS, plants and animals
  • Assists customers in and out of the jeep.
• Reviews/Refreshes knowledge from training and pursues ongoing learning and education
• Professional and effective communication across departments to insure maximum tour efficiency.
• Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management.
• Maintains an average to above average attendance record.
• Respects and follows company policies and procedures.
• Takes constructive feedback in a respectful manner and applies it.
• Be available to work up to 12 hours/day with up to 10 hours of tour time.
• Consistently and carefully inspects, operates, and cleans their Jeeps – repetitive motion involves: climbing in and out of the jeep, reaching overhead and across at chest level.
• Maintain efficient, daily contact and adequate radio communicationwith the reservation staff to assure timely tour departures and accurate Jeep assignments.
• Safely operates the Jeep through challenging city traffic, varied Forest Service terrain, in all types of weather conditions, while crafting entertaining and informative tours.

Key Metrics

• Internal and External Customer satisfaction: Pink Listens, comments/feedback.
• Reliability/availability – good attendance record, willing to work extra shifts during peak times
• Quality of tour: driving skills, knowledge of the resources, fun.
• Safety – follows all SMITH guidelines and has a good safety record.
• Ongoing educational pursuits to enhance interpretive and informational skills.

Qualifications & Essential Requirements

• Effective communication skills: energetic, outgoing, entertaining speaker.
• Team player that is self-motivated and takes initiative.
• Good judgment and problem solving skills.
• Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology.
• Able to endure weather extremes in a physical-oriented job.
• Defensive driving skills and a drivers license clear of major moving violations.
• Frequent bouncing up and down in the driver’s seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks – for up to 10 hrs/day. (Ruggedness varies by location). Grand Canyon Tour Guides do mostly pavement tours.
• Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures. Able to conduct hiking tours.
• Must be able to speak and hear clearly to provide quality customer service.
• CPR/First Aid certified and so should be able to remain calm and effective when dealing with medical emergencies encountered.

Do you love Coffee and have great People Skills? Come work for a Company that sells FUN!

Pink Jeep Tours is seeking a part-time Barista for The Pink Java Cafe to serve coffee drinks, smoothies, pastries, sandwiches and more in a fun and fast paced team environment. We are looking for friendly people with great conversational skills to join our team serving locals and customers from around the world. Preferred candidates will have Barista experience, and a Food Handlers card. Candidates with food/beverage/retail exp; and coffee knowledge and register experience a plus.

What's it like to work at Pink Java? -

"Since working at the Pink Java Cafe, I have enjoyed the creative freedom I've been given. From top of the line equipment, to the highest quality ingredients. I feel I have been supplied with all that I need to be a true Barista and take pride in what I do." ~ Pink Java Cafe Barista

"Having the creative freedom to stretch and hone the Barista skills is a major plus. We serve quality products that can stand alone (espresso, drip, or turkish) or complements other products." ~ Jill, Pink Java Cafe Team Lead

 Barista candidates must be available for the following: 

• Saturdays and Sundays
• Holiday flexibility
• 6 - 8 hour shifts
• Must be able to stand for up to 8 hours per day
• Must be able to lift up to 40 lbs overhead

We offer more than just fun and memories at Pink Jeep Tours. Our part-time team members have advancement opportunities, and a benefits package including: 

• 401 (K) Savings Plan
• Complimentary Jeep Tours
• Retail Store Discounts

 Join our talented team that delivers unparalleled customer service and experiences that are remembered for a lifetime. Share your expertise, skill and commitment to excellence with us, and be a part of the Pink Jeep Tours team.

Looking for a new adventure? Join Pink Jeep Tours at the Grand Canyon! We are looking for fun and friendly people to promote and sell tours to walk-in customers, coordinate tour logistics, and support the day-to-day operations.

Pink Jeep Tours has been thrilling visitors as the premier off-road excursion company in the Southwest for more than 60 years. The first Jeep tour operator in the United States, the company was founded in Sedona, Arizona in 1960 and has since become known for its “must do” rugged adventure tours through Sedona’s Red Rock Country, the Grand Canyon, and Las Vegas.

We are hiring for full-time year round, and full-time seasonal positions.

Company housing is available on a PT or FT basis. Round trip commuter van transportation is also available for people living along route between Flagstaff and Tusayan.

Responsibilities and Duties

Assisting people from all over the world with questions

Educating and selling of Jeep tours

Booking reservations and coordinating tour logistics

Assisting Tour Guides and customers with jeep loading and tour preparation

Other administrative tasks that support day to day operations

Qualifications and Skills

Professional, friendly, and helpful demeanor

Excellent customer service and communication skills

Sales experience is helpful

Strong data entry skills, multi-tasking abilities, and attention to detail

Work well in a team environment

Benefits

Great pay

Paid Sick Time

401(k) Plan w/company match

Complimentary tours at all locations

Paid Vacation and Insurance benefits for full-time regular employees

Seasonal employees are eligible for insurance and paid vacation upon converting to regular positions

Pink Jeep Tours is looking for dynamic, fun, safety- minded and self-motivated individuals with exceptional customer service and communication skills to conduct tours in the Smoky Mountains. Our Tour Guides bring the experience to life by providing a fun and informative tour with a focus on customer comfort and safety, while delivering information on natural and historical resources in a meaningful way. Our Guides are safety-minded; inspecting and operating the vehicles on the highways and park service roads in compliance with all laws, regulations, and company procedures. Part-time, full-time and seasonal positions available.

Training expected to start in mid-March and last approximately 3 weeks.

Qualifications and Experience

• 25years of age or older with an excellent driving record
• Must pass a DOT physical
• Able to conduct tours for up to 10 hours per day, and walk to various scenic points of interest throughout the day
• Experience with guiding, educating, sales, or customer service preferred
• Demonstrate passion for the outdoors and sharing the area’s beauty and history
• Energetic, enthusiastic, and able to converse with a wide variety of people from all over the world

Compensation & Benefits

• Hourly rate of pay plus gratuities
• Full-time benefits package includes 2 medical and 2 dental plans, vision plan, life insurance, 401(k) with match, paid time off, and complimentary tours at all locations.

Pigeon Forge, Tennessee

Full-Time/Part-Time/Seasonal

DO YOU LIKE PEOPLE AND SELLING FUN AND ADVENTURE?

We are seeking Customer Service Reps for our new location in Pigeon Forge. In this fun, fast paced environment, you will assist customers from all over the world looking to enjoy a great tour experience in the Smoky Mountains.

Responsibilities will include customer service, promoting, selling, and booking tours, coordinating tour logistics, processing payments, and supporting the Supervisors and General Manager with other administrative tasks that support the day-to-day operations. Position requires excellent customer service, sales, and tour scheduling abilities. We are seeking professional, outgoing, helpful, and friendly candidates, with great people skills; Must be comfortable in a soft sales environment; and have proficient computer and data entry skills.

Part-time, Full-time and seasonal positions available. Training expected to start in mid-March.

Compensation and Benefits:

• Competitive hourly pay
• Benefits package for FT employees includes 2 medical and 2 dental plans, vision plan, life insurance, 401(k) with match, paid time off and complimentary tours at all locations.

Do you enjoy driving and connecting with people? Become a Shuttle Driver with Pink Jeep Tours!

We are looking for professional and fun candidates with excellent customer service skills to safely provide transportation to and from local hotels and resorts for our tour customers. This is a moderately physical position that may include light cleaning and maintenance of the vehicle and property, daily vehicle inspection, and some errand running. Part - time positions available 20-30 hours per week.

Must be at least 25 years of age, have good driving record, and able to pass a DOT physical.

The Las Vegas Sales Coordinator will provide administrative and operational support to the Las Vegas Sales department with specific duties supporting Leisure Sales, Group Sales and Hotel Sales Channels. The Sales Coordinator will be responsible for ensuring the sales department maintains all necessary documents, reporting, and keeping records for all sales channels up to date.

Reporting relationships: Sales support position, reports directly to the Director of Sales and works directly with the Leisure Sales Manager, Las Vegas Group Sales Manager and Client Services Representative. Also works closely with the Operations team in Las Vegas and Contact Center team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with tour brochure, commission check, rate sheet distribution and cash pick-ups for various Hotel Concierge Desks and Convention booths.
• Work with Client Services Representative to assist with communicating new tours, or company information to Concierge departments.
• Book comps as requested for all sales channels.
• Create and manage group bookings in proprietary scheduling system (Gantt) to include custom Tour Bars, Itineraries, and Guide Information.
• Weekly reporting & Group tracking ensuring all group information is current in Gantt, payment has been made & add-on and customizations are noted correctly.
• Maintain inventory of custom tour proposals with oversight from the Las Vegas Group Sales Manager as needed.
• Create and maintain Guide Itinerary for special events including picnics, boxed Lunch/Breakfast, team building and other special requests.
• Greet and assist with large group loading and picnic/Boxed lunch set-up as needed.
• Coordinate group sales and special event deposits and payments including tracking and check, manual charge, Gantt charge, vendor requests and purchase orders for group add-ons and special events
• Track and obtain 7-day final counts for each group.
• Update Gantt with new counts, final counts, and reprint manifests as needed.
• Generate invoices and receipts for groups when required.
• Address and assist with mailing out Thank Yous to group contact
• Coordinate calendar appointments for all tours, site inspections, meetings and other projects as necessary
• Track and assist with processing group sales & third party commissions.
• Responsible for cross-checking group folders and Zoho potentials are current and consistent.
• Interface with CRM Zoho to input clients, maintain the client database, and load new contacts and accounts to capture any and all supporting data.
• Cross-check rate sheets for all sales channels
• Monitor critical tour information for third party channels and report inaccuracies (as required) to Leisure Sales Manager
• Keep record of tour assets such as updating new tour photos, copy, tour itinerary & marketing tools for Sales Managers
• Coordinate vendors, documents, set-up, day-of duties for special sales events including, but not limited to activations, Trekk-er-Treat, Holiday partner visits & presentations.
• Manage RSVP lists and attendance for various events and programs through the year.
• Organize, inventory & assist with distribution of COIs for all accounts.
• Maintain swag & collateral inventory.
• Work closely with Director of Sales to assist in the resolution of customer complaints as necessary.
• Provide sales coverage for Las Vegas sales team including answering phones, responding to immediate inquiry needs, booking last minute groups and problem solving as needed.
• Assist with tradeshow prep and teardown, such as packing supplies, organizing swag and collateral, booth set-up, appointment binder prep, etc.
• Work closely with Operations & Sales staff to ensure all operational requirements have been considered and met.
• Special projects and additional duties as assigned by Sales Team.
• Position will require flexible schedule and may require working early mornings, evenings and weekends

Ready to work for a Company that builds and sells FUN? Pink Jeep Tours seeks a full-time metal fabricator with professional experience to build and repair tour Jeeps. Qualified candidates must be proficient in MIG/oxyacetylene welding, brazing, using tube benders, plasma cutters, and other shop equipment. Must be self-motivated, and a team player who can work independently when required. Quality and image are priorities at Pink Jeep so you must take pride in and demonstrate quality workmanship.

We offer competitive pay, paid time off, insurance benefits, 401k with match, and a clean professional work shop.

Pink Jeep Tours is seeking a Human Resources Manager to join our team in Las Vegas. This position will work closely with the Corporate Human Resources Director and LV General Manager in providing HR management support to a growing company of approximately 60 employees. Join a great team of professionals who love what they do, love the product, and love working for a company that sells FUN!

Our General Maintenance Technician will be responsible for the general building, grounds and janitorial maintenance for all Sedona and Grand Canyon buildings and facilities.